Portrush Medical Centre at Dunluce Avenue in Portrush, Northern Ireland

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Reviews about Portrush Medical Centre

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  Yet again, service provider who falls well sort of the mark. I will not go into detail, and that certainly is not an omission of truth, but rather my unwilliness to divulge person information on such a public forum. After nearly ten years at this practice, I have had enough of the incompetence. It is common and recurring, strangely not on the behalf of the GP's, but rather the celical and adminisrative staff. Their demeanour is a sure indication of their attitudes, and that is clear from the minute you walk in. Like I say I've had numerous issues over the years, not one single issue with any doctor, whom I personally feel are very good at their jobs. But I have been sorely let down by their administrative staff one to many times, time to move on to a practice that actually cares. Hard to tell if its a case of bad recruitment or a sistemic, institutional culture of uninspired individuals, internalising the eviroment they have joined. Either way I truly believe, a few customer service courses wouldn't go down a miss. I have no doubt that when they read this, they will just assume I'm a disgruntled punter, and while that is true, I'm also very observent and anylitical, and the issue I recently encountered, was exactly the same issue faced by a person literally before me. After a few days, on my return to the surgery, I became the girl in line in front of me, same issue, same incompetence. But I know they will believe I'm the one with the problem. It is better to reflect and make honest judgements on what can be done to improve, I doubt there is the will or capability to do that at this surgery.
  by Harry Mcguigan

  December 12, 2016

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